Multi-level reputation signals in service industries in Latin America

This study uses signaling theory to investigate industry -firm- and individual-level determinants of individual-level corporate reputation assessments in the context of Latin America. In a hierarchical linear model, we test our theory using 76,419 individual evaluations of 80 companies in five Lat...

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Bibliographic Details
Main Authors: William Newburry, M. Abrahim Soleimani
Format: Article
Language:English
Published: Universidad Nacional de Colombia 2011-03-01
Series:Innovar: Revista de Ciencias Administrativas y Sociales
Subjects:
Online Access:http://revistas.unal.edu.co/index.php/innovar/article/view/35096