PENGELOLAAN PENGADUAN MASYARAKAT KOTA BEKASI (BEKASI CITY PUBLIC COMPLAINTS MANAGEMENT )
One manifestation of good governance is the availability of infrastructure that providing information and take into account of people's expectations, so that it can be used to improvethe performance of government services. Basically, public has the right to use the complaints media if the perf...
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| Format: | Article |
| Language: | English |
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Puslatbang KDOD Lembaga Administrasi Negara
2015-04-01
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| Series: | Jurnal Borneo Administrator: Media Pengembangan Paradigma dan Gaya Baru Manajemen Pemerintahan Daerah |
| Online Access: | http://samarinda.lan.go.id/jba/index.php/jba/article/view/180 |