PEMBUATAN MODEL CRM PADA PENGEMBANGAN E-GOVERNMENT DINAS KELAUTAN DAN PERIKANAN DIY MENGGUNAKAN COBIT 4.1 PADA DOMAIN DELIVERY AND SUPPORT (DS)

PEMBUATAN MODEL CRM PADA PENGEMBANGAN E-GOVERNMENT DINAS KELAUTAN DAN PERIKANAN DIY MENGGUNAKAN COBIT 4.1 PADA DOMAIN DELIVERY AND SUPPORT (DS)

The development of information systems at the Department of Marine and Fisheries (Dislautkan) DIY basically developed but not optimally yet. Information systems that developed is not integrated for the purpose of establishing a relationship between the customer service in this case the general publi...

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Bibliographic Details
Main Authors: Imam Ghozali, Sri Handayaningsih, Tedy Setiadi
Format: Article
Language:Indonesian
Published: Universitas Pembangunan Nasional "Veteran" Yogyakarta 2016-01-01
Series:Telematika
Subjects:
Customer Relationship Management (CRM)
Department of Marine and Fisheries DIY
E-Government.
Online Access:http://fajar.upnyk.ac.id/index.php/telematika/article/view/1718

Internet

http://fajar.upnyk.ac.id/index.php/telematika/article/view/1718

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