Use of CAHPS® patient experience survey data as part of a patient-centered medical home quality improvement initiative

Denise D Quigley,1 Peter J Mendel,1 Zachary S Predmore,2 Alex Y Chen,3 Ron D Hays41RAND Corporation, Santa Monica, CA, 2RAND Corporation, Boston, MA, 3AltaMed Health Services Corporation, 4Division of General Internal Medicine and Health Services Research, UCLA, Los Angeles, CA, USAObjective: To des...

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Bibliographic Details
Main Authors: Quigley DD, Mendel PJ, Predmore ZS, Chen AY, Hays RD
Format: Article
Language:English
Published: Dove Medical Press 2015-07-01
Series:Journal of Healthcare Leadership
Online Access:http://www.dovepress.com/use-of-cahpsreg-patient-experience-survey-data-as-part-of-a-patient-ce-peer-reviewed-article-JHL