The Balanced Scorecard and its Practical Application to Small and Medium Hotels’ Growth in Eswatini
Big hotels located in Eswatini like Royal Eswatini Sun and Hilton Garden Court have a clear performance measurement tool to assess their performance. However, the small and medium hotels (SMHs) have challenges to use such tools to measure their performances. This article assesses the usage of the...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
AfricaJournals
2020-09-01
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| Series: | African Journal of Hospitality, Tourism and Leisure |
| Subjects: | |
| Online Access: | https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_12_9_4__567-581.pdf |