Best Reference Practices are Not Observed in Telephone Ready Reference Services
A review of: Agosto, Denise A. and Holly Anderton. “Whatever Happened to ‘Always Cite the Source?’” Reference & User Services Quarterly 47.1 (2007): 44-54. Objective – To study source citing practice in telephone reference service in large public libraries in the United States and Canada....
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| Format: | Article |
| Language: | English |
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University of Alberta
2008-06-01
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| Series: | Evidence Based Library and Information Practice |
| Online Access: | https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/1487 |