Automatic Complaint Classification System Using Classifier Ensembles
Sambat Online is an online complaint system run by the city government of Malang, Indonesia. Because most citizens do not know to which work units (Satuan Kerja Pemerintah Daerah [SKPDs]) their complaints should be sent, the system administrator must manually sort and classify all of the incoming co...
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| Format: | Article |
| Language: | English |
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Telecommunications Society, Academic Mind
2018-11-01
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| Series: | Telfor Journal |
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| Online Access: |
http://journal.telfor.rs/Published/Vol10No2/Vol10No2_A11.pdf
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