Measuring the Effectiveness of Queen Elizabeth II Library Document Delivery Operations Before and After the Implementation of Relais International’s Enterprise Document Delivery Software
Objective - To compare the performance of the Queen Elizabeth II Document Delivery operation before and after the implementation of Relais International’s Enterprise document delivery software. Methods - This paper employs methodology established in the Association of Research Libraries’ 1998 pu...
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| Format: | Article |
| Language: | English |
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University of Alberta
2007-06-01
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| Series: | Evidence Based Library and Information Practice |
| Online Access: | https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/72 |