Online community management as social network design: testing for the signature of management activities in online communities
Abstract Online communities are used across several fields of human activities, as environments for large-scale collaboration. Most successful ones employ professionals, sometimes called “community managers” or “moderators”, for tasks including onboarding new participants, mediating conflict, and po...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
SpringerOpen
2017-08-01
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| Series: | Applied Network Science |
| Subjects: | |
| Online Access: | http://link.springer.com/article/10.1007/s41109-017-0049-9 |