Social control of the quality of public services: Theory, methodology and results of empirical research

The article reveals the theoretical and methodological aspect of the problem of social control in relation to the possibility of its implementation in the production of public services. The interdisciplinary nature of the discourse on the nature of social control is presented, the evolution of ideas...

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Bibliographic Details
Main Authors: Evgeny A. Kapoguzov, Tatjana A. Lapina, Roman I. Chupin
Format: Article
Language:English
Published: Ltd. "Humanities Perspectives" 2017-06-01
Series:Журнал институциональных исследований
Subjects:
Online Access:http://hjournal.ru/files/JIS_9_2/JIS_9.2_10.pdf