Interactions: A Study of Office Reference Statistics

Objective – The purpose of this study was to analyze the data from a reference statistics-gathering mechanism at Colorado State University (CSU) Libraries. It aimed primarily to better understand patron behaviours, particularly in an academic library with no reference desk. Methods – The resea...

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Bibliographic Details
Main Authors: Naomi Lederer, Louise Mort Feldmann
Format: Article
Language:English
Published: University of Alberta 2012-06-01
Series:Evidence Based Library and Information Practice
Subjects:
Online Access:https://journals.library.ualberta.ca/eblip/index.php/EBLIP/article/view/12282