Exercise, Character Strengths, Well-Being and Learning Climate in the Prediction of Performance over a Six-Month Period at a Call Center

Exercise, Character Strengths, Well-Being and Learning Climate in the Prediction of Performance over a Six-Month Period at a Call Center

Background: Performance monitoring might have an adverse influence on call center agents’ well-being. We investigate how performance, over a six-month period, is related to agents’ perceptions of their learning climate, character strengths, well-being (subjective and psychological), and physical act...

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Bibliographic Details
Main Authors: Saleh eMoradi, Ali Al Nima, Max eRapp Ricciardi, Trevor eArcher, Danilo eGarcia
Format: Article
Language:English
Published: Frontiers Media S.A. 2014-06-01
Series:Frontiers in Psychology
Subjects:
performance
psychological well-being
Subjective well-being
Virtues
Call center
Character Strenghts
Online Access:http://journal.frontiersin.org/Journal/10.3389/fpsyg.2014.00497/full

Internet

http://journal.frontiersin.org/Journal/10.3389/fpsyg.2014.00497/full

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