Quality Evaluation of Library Services in Hamadan University of Medical Sciences Based On European Foundation for Quality Management Model (EFQM)

Introduction: University libraries need to apply appropriate management practices to be in line and competitive in the changing world and to keep different types of users satisfied. European Foundation for Quality Management (EFQM) is an excellent organizational tool appropriate for libraries self-e...

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Bibliographic Details
Main Authors: H vakili Mofrad, M Hemmat, Z keshtkar, A yousefi
Format: Article
Language:fas
Published: Iran University of Medical Sciences 2016-01-01
Series:مدیریت سلامت
Subjects:
Online Access:http://jha.iums.ac.ir/article-1-1806-en.html