Examining Drivers of Brand Community Engagement: The Moderation of Product, Brand and Consumer Characteristics
Numerous firms operate online brand communities (OBCs) in order to build a close consumer−brand relationship. To succeed in realizing this aim, firms must first sustain members’ brand community engagement. While prior studies have examined a series of drivers of brand community e...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
MDPI AG
2019-08-01
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Series: | Sustainability |
Subjects: | |
Online Access: | https://www.mdpi.com/2071-1050/11/17/4672 |