Određivanje optimalnog organizacijskog oblika poštanskih šaltera

<p>This paper deals with adequate organization of postal window services with basic reference to the working environment in individual units of postal services network. Based upon known standards and criteria for provision of quality services an example has been provided of making optimal the...

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Bibliographic Details
Main Author: Štefica Havoić
Format: Article
Language:English
Published: University of Zagreb, Faculty of Transport and Traffic Sciences 2012-10-01
Series:Promet (Zagreb)
Online Access:http://www.fpz.unizg.hr/traffic/index.php/PROMTT/article/view/344