Learning from Returned Products in a Closed Loop Supply Chain: A Systematic Literature Review

Product returns are a source of valuable information that can be used by firms and supply chains to improve products, services, and decision making. However, firms are struggling to maximize the value of this information, and the extant scholarly literature is scattered among various research stream...

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Bibliographic Details
Main Authors: Ilkka Ritola, Harold Krikke, Marjolein C.J. Caniëls
Format: Article
Language:English
Published: MDPI AG 2020-04-01
Series:Logistics
Subjects:
Online Access:https://www.mdpi.com/2305-6290/4/2/7