Customer Relationship Malevolence: A Reflection on Accounting, Marketing and Customer Valuation
Ideas centring on knowing and understanding the customer have been core concerns of business since the 1960s. As a result, several attempts to understand the customer have been devised, leading to the generation of data collection systems and calculative technologies that try to provide numerical un...
Main Author: | |
---|---|
Format: | Article |
Language: | English |
Published: |
tripleC
2014-10-01
|
Series: | tripleC: Communication, Capitalism & Critique |
Subjects: | |
Online Access: | https://www.triple-c.at/index.php/tripleC/article/view/634 |