Importance of the quality of banking products and services

In the contemporary circumstances of globalisation and deregulation of the financial sector, banks are facing great changes in their business environment. In times of continual growth of market and competition, understanding the needs of clients and their meeting is one of the most important factors...

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Bibliographic Details
Main Authors: Dumeljić Jelena, Obradović-Ćuk Jelena, Veljković Mirjana
Format: Article
Language:English
Published: University of Novi Sad - Faculty of Economics, Subotica 2017-01-01
Series:Anali Ekonomskog fakulteta u Subotici
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/0350-2120/2017/0350-21201737169D.pdf