Ethics in Providing Tourism Services by Travel Agents in Serbia
This paper attempts to answer the usually neglected ethical questions of the interaction between tourism workers and participants in tourism movements and users of tourism services in general. Contact with numerous people in the work place, dynamic work with customers, continuous phone calls and str...
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| Format: | Article |
| Language: | English |
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University of Novi Sad
2012-07-01
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| Series: | Turizam |
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| Online Access: | http://www.dgt.uns.ac.rs/turizam/arhiva/vol_1601_3.pdf |