How accurately do instructors judge students' attitudes online? A measurement of expectations and level of satisfaction with an Online Information Systems masters program

In order to run a successful educational program, instructors as well as staff members must constantly review and adapt to the expectations, concerns, demographics and satisfaction level of their student consumers. This study was conducted in order to examine these issues in an online educational se...

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Bibliographic Details
Main Authors: Lauren-Nicole Macht, Jenny Preece
Format: Article
Language:English
Published: Association for Learning Technology 2002-12-01
Series:Research in Learning Technology
Online Access:http://www.researchinlearningtechnology.net/index.php/rlt/article/view/11412