Process improvement in SUS as a nearest proposal of changes: pilot study
Among the possibilities of organizational changes in the SUS, as the model of Galbraith, which includes the strategy (system directions), structure (hierarchy and decision- making flow), processes (workflows), People (skills) and Reward ( motivation), those related to the processes are, in the view...
Main Authors: | , , |
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Format: | Article |
Language: | Portuguese |
Published: |
Pontifícia Universidade Católica de São Paulo
2015-06-01
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Series: | Revista da Faculdade de Ciências Médicas de Sorocaba |
Subjects: | |
Online Access: | http://revistas.pucsp.br/index.php/RFCMS/article/view/22399 |