PENGARUH LEADERSHIP STYLE TERHADAP HOTEL EMPLOYEE COMMITMENT TO SERVICE QUALITY
The conceptual framework consists of the following constructs: .Management Commitment to Service Quality, Directive Leadership, Participative Leadership, Empowering Leadership, Role Clarity, Shared Values, Employees Commitment to Service Quality, and Job Satisfaction. Moreover, 3 hypotheses were dev...
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| Format: | Article |
| Language: | Indonesian |
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Universitas Trisakti
2009-03-01
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| Series: | Jurnal Manajemen dan Pemasaran Jasa |
| Online Access: | http://www.trijurnal.lemlit.trisakti.ac.id/index.php/jasa/article/view/529 |