Evaluation and Analysis of Effective Factors on Investors Satisfaction as Customers of Broker Firms in Tehran Stock Exchange (Case Study: Tehran, Isfahan and Yazd Regional Stock Exchanges)

Present study seeks to appear the main important effective indicators on stockholder satisfaction from broker firm services in Tehran, Isfahan and yazd stock exchange; in addition, the study results, provide useful insights and guidance for managers to measure and improve customer relations system t...

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Bibliographic Details
Main Authors: Dariush Damoori, Dariush Farid
Format: Article
Language:fas
Published: University of Tehran 2011-08-01
Series:‫مدیریت بازرگانی
Subjects:
Online Access:https://jibm.ut.ac.ir/article_23927_4588e859d7ad926a035e6be3ad15670a.pdf