Fans, Friends, Advocates, Ambassadors, and Haters: Social Media Communities and the Communicative Constitution of Organizational Identity

Organizational identity is always somewhat socially co-authored. The social-media context provides an opportunity to interrogate the extent of this co-authoring in an interaction-heavy and difficult to control environment. This article presents a typology of online communities that co-author organiz...

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Bibliographic Details
Main Author: Veronica R. Dawson
Format: Article
Language:English
Published: SAGE Publishing 2018-01-01
Series:Social Media + Society
Online Access:https://doi.org/10.1177/2056305117746356