A direct and comprehensive test of two postulates of politeness theory applied to uncertainty communication
Applied to uncertainty communication, politeness theory postulates that when announcing bad news (1) speakers may intend not only to inform, but also to manage (e.g., save) the hearers' or speakers' own faces (i.e., face-managing intentions), and (2) speakers may perform face-managing inte...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Society for Judgment and Decision Making
2015-05-01
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| Series: | Judgment and Decision Making |
| Subjects: | |
| Online Access: | http://journal.sjdm.org/14/14220/jdm14220.pdf |