Evaluation of Patient Satisfaction Towards Pharmacy Services at Hospital Outpatient Pharmacies in Padang

Patient satisfaction with the quality of pharmaceutical services is an essential indicator in the variety of health services in hospitals. Service quality is said to be enjoyable and satisfying if the services received are by or exceeding expectations. Otherwise, service quality is supposed to be in...

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Bibliographic Details
Main Authors: Sara Surya, Sefrianita Kamal, Lusia Eka Putri
Format: Article
Language:English
Published: Institute for Researches and Community Services Universitas Muhammadiyah Palangkaraya 2019-05-01
Series:Borneo Journal of Pharmacy
Subjects:
Online Access:http://journal.umpalangkaraya.ac.id/index.php/bjop/article/view/571