Optimisation of the rational proportion of intelligent technologies application in service organisations
Background and Purpose: The growing role and involvement of Artificial Intelligence in modern digital enterprises leads to a considerable reduction of personnel and reorientation of the remaining staff to new responsibilities. However, in many areas like services and support the total elimination of...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Sciendo
2021-05-01
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Series: | Organizacija |
Subjects: | |
Online Access: | https://doi.org/10.2478/orga-2021-0011 |