Optimisation of the rational proportion of intelligent technologies application in service organisations

Background and Purpose: The growing role and involvement of Artificial Intelligence in modern digital enterprises leads to a considerable reduction of personnel and reorientation of the remaining staff to new responsibilities. However, in many areas like services and support the total elimination of...

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Bibliographic Details
Main Authors: Ivaschenko Anton, Diyazitdinova Alfiya R., Nikiforova Tatiyana
Format: Article
Language:English
Published: Sciendo 2021-05-01
Series:Organizacija
Subjects:
Online Access:https://doi.org/10.2478/orga-2021-0011