Total Quality Management in an Insurance Company: Use of Balanced Scorecards to Meet the Interests of Stakeholders

The insurance company is a financial intermediary between stakeholders - a set of participants in the insurance process and those who have received the right to insurance payment, as well as insuring parties who purchase insurance coverage and shareholders whose capital is involved in its guarantee....

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Bibliographic Details
Main Author: Lyudmila Tsvetkova
Format: Article
Language:English
Published: National Research University Higher School of Economics 2020-03-01
Series:Корпоративные финансы
Subjects: