Collecting and Analyzing Patient Experiences of Health Care From Social Media
BackgroundSocial Media, such as Yelp, provides rich information of consumer experience. Previous studies suggest that Yelp can serve as a new source to study patient experience. However, the lack of a corpus of patient reviews causes a major bottleneck for applying computatio...
Main Authors: | Rastegar-Mojarad, Majid, Ye, Zhan, Wall, Daniel, Murali, Narayana, Lin, Simon |
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Format: | Article |
Language: | English |
Published: |
JMIR Publications
2015-07-01
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Series: | JMIR Research Protocols |
Online Access: | http://www.researchprotocols.org/2015/3/e78/ |
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