Collecting and Analyzing Patient Experiences of Health Care From Social Media

BackgroundSocial Media, such as Yelp, provides rich information of consumer experience. Previous studies suggest that Yelp can serve as a new source to study patient experience. However, the lack of a corpus of patient reviews causes a major bottleneck for applying computatio...

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Bibliographic Details
Main Authors: Rastegar-Mojarad, Majid, Ye, Zhan, Wall, Daniel, Murali, Narayana, Lin, Simon
Format: Article
Language:English
Published: JMIR Publications 2015-07-01
Series:JMIR Research Protocols
Online Access:http://www.researchprotocols.org/2015/3/e78/