A survey on impact of emotional intelligence, organizational citizenship behaviors and job satisfaction on employees’ performance in Iranian hotel industry
The objective of this study is to investigate the effect of employees’ Emotional Intelligence (EI), Job Satisfaction (JS) and Organizational Citizenship Behavior (OCB) on Employee's Performance (EP) in Iranian hotel industry. The proposed study of this paper designs a questionnaire and distribu...
Main Authors: | , |
---|---|
Format: | Article |
Language: | English |
Published: |
Growing Science
2013-05-01
|
Series: | Management Science Letters |
Subjects: | |
Online Access: | http://www.growingscience.com/msl/Vol3/msl_2013_102.pdf |