The impact of emotional labor on the health in the workplace: a narrative review of literature from 2013–2018
There is a paradigm-shift in the workplace from a production mentality to a service-oriented mentality. As a result, there is a greater need on employees to expend emotional labor in dealing with the challenges of meeting the demands of a service-oriented economy. This present study discussed the im...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
AIMS Press
2019-08-01
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| Series: | AIMS Public Health |
| Subjects: | |
| Online Access: | https://www.aimspress.com/article/10.3934/publichealth.2019.3.268/fulltext.html |