Clicking and trading: Strategies of on-line banking in Spain

The strategy of Spanish banks regarding online banking has moved cautiously between the sector modernization and the fear of third parties’ entry. In this paper we show how from the bubbling beginnings, institutions have moved towards a sound business part of a multichannel strategy. Still, Spanish...

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Bibliographic Details
Main Authors: BEATRIZ SALVADOR, MIGUEL ACOSTA, JORGE SAINZ
Format: Article
Language:English
Published: Universidad del País Vasco (UPV/EHU) 2006-06-01
Series:Management Letters/Cuadernos de Gestión
Subjects:
Online Access:http://www.ehu.es/cuadernosdegestion/revista/index.php/en/published-issues?y=2006&v=6&n=1&o=6