Key Enablers of Effective Implementation of TQM in Royal Jet Airways
Total quality management (TQM) is a unified management approach that concentrates on the consecutive improvement of processes, products, and methods to surpass client expectations. This paper aims to highlight the advantages of implementing TQM in the airline industry by examining the key enablers o...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Asia University
2017-01-01
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| Series: | Advances in Decision Sciences |
| Online Access: | http://dx.doi.org/10.1155/2017/3197585 |