Application of an Integrated Model with MCDM and IPA to Evaluate the Service Quality of Transshipment Port

It is often to solve complex decision-making problems in the marine transportation environment, such as the evaluation of service quality and the location choice of ports. In this paper, an integrated model with multiple-criteria decision making (MCDM) and importance-performance analysis (IPA) is pr...

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Bibliographic Details
Main Authors: Chien-Chang Chou, Ji-Feng Ding
Format: Article
Language:English
Published: Hindawi Limited 2013-01-01
Series:Mathematical Problems in Engineering
Online Access:http://dx.doi.org/10.1155/2013/656757