The innovation process in hospital services: a case study in an occupational therapy

The theoretical debates in the literature point to the need of innovations in hospital services. The objective of this article is to identify the conditions of services that facilitate or hinder the process for different types of innovation in hospital services. For this, case studies were develope...

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Bibliographic Details
Main Authors: José Carlos Jacintho, Márcia Terra da Silva, Maria Cândida de Miranda Luzo
Format: Article
Language:English
Published: Associação Brasileira de Engenharia de Produção (ABEPRO) 2018-06-01
Series:Brazilian Journal of Operations & Production Management
Subjects:
Online Access:https://bjopm.emnuvens.com.br/bjopm/article/view/475