Optimal Staffing Policy in Commercial Banks Under Seasonal Demand Variation

According to evidence from research and practice, the seasonal demand variation exists in the banking sector and significantly affects the commercial bank's operation. Thus, the bank needs to adopt a seasonal staffing policy to ensure that the human resources can match the customer demands in d...

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Bibliographic Details
Main Authors: Yuanqiao Chen, Xiaoqiang Zhang, Bomin Bian, Haohua Li
Format: Article
Language:English
Published: IEEE 2019-01-01
Series:IEEE Access
Subjects:
Online Access:https://ieeexplore.ieee.org/document/8813040/