Optimal Staffing Policy in Commercial Banks Under Seasonal Demand Variation
According to evidence from research and practice, the seasonal demand variation exists in the banking sector and significantly affects the commercial bank's operation. Thus, the bank needs to adopt a seasonal staffing policy to ensure that the human resources can match the customer demands in d...
Main Authors: | , , , |
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Format: | Article |
Language: | English |
Published: |
IEEE
2019-01-01
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Series: | IEEE Access |
Subjects: | |
Online Access: | https://ieeexplore.ieee.org/document/8813040/ |