Effectiveness of knowledge transfer between project team members in digitally disrupted organizations

by Vesna Tornjanski, Dejan Petrovic, Sandra Nesic
Published 2019-03-01

A CRM Performance Measurement in Banking Using Integrated BSC and Customized ANP-BOCR Approach

by Vesna Tornjanski, Snežana Knežević, Boris Delibašić
Published 2017-05-01

Towards Sustainability: Effective Operations Strategies, Quality Management and Operational Excellence in Banking

by Vesna Tornjanski, Sanja Marinković, Željka Jančić
Published 2017-02-01