The Effect of Relationship Quality between Senior Customers and Service Providers on Word-of-Mouth in the Service Industry

by Seolwoo Park
Published 2018-12-01

What Do Recreational Shoppers Want to Achieve from Shopping? The Importance of Excitement in Leisure Shopping

by Seolwoo Park
Published 2018-03-01

Relationship among Patients Perception toward Service Encounters Emotional Expression, Rapport and Satisfaction

by Hyunseung Chung, Seolwoo Park
Published 2017-03-01

The Effect of Contact Frequency with Customers on Relationship Satisfaction

by Lia Jung, Seolwoo Park
Published 2020-09-01