Young adults’ relationship intentions towards their cell phone network operators

by L. Kruger, P. G. Mostert
Published 2012-06-01

The influence of cell phone users' relationship intentions on expectations and perceptions of service recovery

by L. Kruger, P. G. Mostert
Published 2015-03-01

The influence of passenger satisfaction on relationship formation in the South African domestic airline industry

by C. F. De Meyer, P. G. Mostert
Published 2011-12-01

The interrelationships between customer satisfaction, brand loyalty and relationship intentions of Generation Y consumers towards smart phone brands

by P. G. Mostert, D. J. Petzer, A. Weideman
Published 2016-09-01