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Nathália Ribeiro Nunes Gomes Viana
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Nathália Ribeiro Nunes Gomes Viana
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Nathália Ribeiro Nunes Gomes Viana
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1
Avaliação da qualidade de serviços de uma biblioteca universitária: um estudo de caso utilizando o modelo SERVQUAL
by
André Luís Policani Freitas
,
Franz Marx Carvalho Bolsanello
,
Nathália
Ribeiro
Nunes
Gomes
Viana
Published 2008-12-01
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Article
2
Avaliação da qualidade de serviços de uma biblioteca universitária: um estudo de caso utilizando o modelo Servqual Evaluating service quality of an academic library: a case study u...
by
André Luís Policani Freitas
,
Franz Marx Carvalho Bolsanello
,
Nathália
Ribeiro
Nunes
Gomes
Viana
Published 2008-12-01
Get full text
Article
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