Does Case Management Provide Support for Staff Facing Frequent Users of Emergency Departments? A Comparative Mixed-Method Evaluation of ED Staff Perception

by Michael von Allmen, Véronique S. Grazioli, Miriam Kasztura, Oriane Chastonay, Joanna C. Moullin, Olivier Hugli, Jean-Bernard Daeppen, Patrick Bodenmann
Published 2021-08-01

Health care providers’ perception of the frequent emergency department user issue and of targeted case management interventions: a cross-sectional national survey in Switzerland

by Oriane J. Chastonay, Melissa Lemoine, Véronique S. Grazioli, Marina Canepa Allen, Miriam Kasztura, Joanna C. Moullin, Jean-Bernard Daeppen, Olivier Hugli, Patrick Bodenmann
Published 2021-01-01

Developing and Evaluating a Capacity-Building Intervention for Healthcare Providers to Improve Communication Skills and Awareness of Hard of Hearing and D/deaf Populations: Protoco...

by Patrick Bodenmann, Pascal Singy, Miriam Kasztura, Madison Graells, Odile Cantero, Kevin Morisod, Mary Malebranche, Mary Malebranche, Pascal Smith, Stéphane Beyeler, Tanya Sebaï, Véronique S. Grazioli
Published 2021-04-01

Implementing a case management intervention for frequent users of the emergency department (I-CaM): an effectiveness-implementation hybrid trial study protocol

by Véronique S. Grazioli, Joanna C. Moullin, Miriam Kasztura, Marina Canepa-Allen, Olivier Hugli, Judy Griffin, Francis Vu, Catherine Hudon, Yves Jackson, Hans Wolff, Bernard Burnand, Jean-Bernard Daeppen, Patrick Bodenmann
Published 2019-01-01

Healthcare Providers’ Perceptions of Challenges with Frequent Users of Emergency Department Care in Switzerland: A Qualitative Study

by Patrick Bodenmann MD, Miriam Kasztura MS, Madison Graells MS, Elodie Schmutz MS, Oriane Chastonay MS, Marina Canepa-Allen MS, Joanna Moullin PhD, Michael von Allmen MS, Melissa Lemoine PhD, Olivier Hugli MD, Jean-Bernard Daeppen MD, Véronique S. Grazioli PhD
Published 2021-07-01