Interpersonal Conflicts in the Unit Impact the Service Quality Rated by Customers: The Mediating Role of Work-Unit Well-Being

by Miriam Benitez, Jose M. Leon-Perez, Alejandro Orgambídez, Francisco J. Medina
Published 2021-07-01

Coping with Interpersonal Conflict at Work in Small Business: The Moderating Role of Supervisor and Co-Worker Support

by Inés Martínez-Corts, Marina Boz, Francisco J. Medina, Miriam Benítez, Lourdes Munduate
Published 2011-01-01