Impact of new technologies on stress, attrition and well-being in emergency call centers: the NextGeneration 9–1-1 study protocol

by Janet Baseman, Debra Revere, Ian Painter, Scott Stangenes, Michelle Lilly, Randal Beaton, Rebecca Calhoun, Hendrika Meischke
Published 2018-05-01

Protocol: a multi-level intervention program to reduce stress in 9-1-1 telecommunicators

by Hendrika Meischke, Michelle Lilly, Randal Beaton, Rebecca Calhoun, Ann Tu, Scott Stangenes, Ian Painter, Debra Revere, Janet Baseman
Published 2018-05-01