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Melo, Pedro Lucas de Resende
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Melo, Pedro Lucas de Resende
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1
Estratégia e processos de gestão em Call Centers próprios e terceirizados no Brasil
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Melo
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Pedro
Lucas
de
Resende
Published 2016
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2
Internacionalização das redes de franquias brasileiras: uma análise organizacional e institucional
by
Melo
,
Pedro
Lucas
de
Resende
Published 2012
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