As ‘Ouvidorias’ virtuais em Hospitais Universitários Brasileiros e Espanhóis / Online “Complaint" Departments in Brazilian and Spanish University Hospitals

by Cleusa Maria Andrade Scroferneke, Lidiane Ramirez Amorim, Rebeca Escobar
Published 2013-12-01

Empresas Multinacionais na Espanha: Um olhar intercultural/Multinational organizations in Spain: an intercultural approach

by Cleusa Maria Andrade Scroferneker, Lidiane Ramirez Amorim, Renata Cássia Andreoni de Souza
Published 2015-05-01