Managment of electronic services of the Serbian postal system by benchmarking index

by Dupljanin Đorđije D., Kujačić Momčilo D., Šarac Dragana D.
Published 2014-01-01

Application of 'Process management' methodology in providing financial services of PE 'Post Serbia'

by Kujačić Momčilo D., Unterberger Marija P., Šarac Dragana D., Jovanović Bojan B.
Published 2014-01-01

Human resource management in the delivery of postal items

by Kujačić Momčilo D., Šarac Dragana D., Jovanović Bojan B., Dumnić Slaviša P.
Published 2015-01-01