DESENVOLVIMENTO E VALIDAÇÃO FATORIAL DA ESCALA DE RELACIONAMENTO COM CLIENTES (ERC)

by Gisela Demo, Késia Rozzett, Késia Rozzett, Gisela Demo
Published 2010-12-01

Development And Validation of A Customer Relationship Scale For Airline Companies

by Gisela Demo, Kesia Rozzett, Natasha Fogaça, Taila Souza
Published 2018-01-01

Human Resources Management Policies and Practices Scale (HRMPPS): Exploratory and Confirmatory Factor Analysis

by Gisela Demo, Elaine Rabelo Neiva, Iara Nunes, Kesia Rozzett
Published 2012-10-01