A conceptual model of urgent care sense-making and help-seeking: a qualitative interview study of urgent care users in England

by Joanne Turnbull, Catherine Pope, Jane Prichard, Gemma McKenna, Anne Rogers
Published 2019-07-01

Navigating and making sense of urgent and emergency care processes and provision

by Catherine Pope, Gemma McKenna, Joanne Turnbull, Jane Prichard, Anne Rogers
Published 2019-06-01

Sense-making strategies and help-seeking behaviours associated with urgent care services: a mixed-methods study

by Joanne Turnbull, Gemma McKenna, Jane Prichard, Anne Rogers, Robert Crouch, Andrew Lennon, Catherine Pope
Published 2019-07-01

Death and dying in prehospital care: what are the experiences and issues for prehospital practitioners, families and bystanders? A scoping review

by Michelle Myall, Helen Pocock, Robert Crouch, Charles Deakin, Susi Lund, Alison Rowsell, Mick Arber, Joanne Turnbull
Published 2020-09-01

The work, workforce, technology and organisational implications of the ‘111’ single point of access telephone number for urgent (non-emergency) care: a mixed-methods case study

by Joanne Turnbull, Catherine Pope, Alison Rowsell, Jane Prichard, Susan Halford, Jeremy Jones, Carl May, Valerie Lattimer
Published 2014-02-01

Drivers of ‘clinically unnecessary’ use of emergency and urgent care: the DEUCE mixed-methods study

by Alicia O’Cathain, Emma Knowles, Jaqui Long, Janice Connell, Lindsey Bishop-Edwards, Rebecca Simpson, Joanne Coster, Linda Abouzeid, Shan Bennett, Elizabeth Croot, Jon M Dickson, Steve Goodacre, Enid Hirst, Richard Jacques, Miranda Phillips, Joanne Turnbull, Janette Turner
Published 2020-03-01