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Ghaus, H
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Ghaus, H
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Key drivers of passengers' overall satisfaction at klia2 terminal
by
Ghaus
,
H
,
Hamid, NA
,
Isa, NAM
,
Tan, PL
Published 2020
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2
Key drivers of passengers' overall satisfaction at klia2 terminal
by
Ghaus
,
H
.
,
Hamid, N.A
,
Isa, N.A.M
,
Tan, P.-L
Published 2020
Call Number:
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Related Subjects
Airport management
Airport service quality
Low-cost carrier terminal
Overall satisfaction
Passenger satisfaction
Service quality
CUSTOMER SATISFACTION
MODEL
SERVICE QUALITY
air transportation
airport
service quality
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